![]() If the problem persists after doing step #1 above, please restart your computer. On the window that appears, click the button titled "check for new version." For Mac, this will read "check for update." If a new version is detected, install it to your computer, then try to take your exam again after the install is finished. For Mac users, this will be a Globe icon. ![]() ![]() Please exit the pre-exam webcam check, and click the "i" icon in the LockDown Browser toolbar. When there are warnings of not being able to detect the webcam, or you experience a "Spinning Wheel" icon (but no webcam image) we recommend students follow these steps:ฤก.
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